We are an always-on social media agency that works with some of the world’s best-loved brands. Clients rely on our strategic and creative thinking to help them achieve real business objectives. Whether it is building customer loyalty, increasing engagement, or driving sales through innovative social media marketing, our dedicated team will develop and execute a plan that meets your goals.
Here are some of the services we can help you with:
- Editorial content creation
- Responsive social media communications (24/7)
- Reputation & crisis management
- Live webcasting
- Celebrity endorsements
- Blogger relations
- Competitions & prize fulfillment
- Creation of apps and engagement campaigns
- Utilising niche channels (i.e Periscope, Snapchat)
- Media planning & buying
When hiring a social media agency, it’s important to find one that acts as an integral part of your team. That’s why, when you hire Klutch, we spend time learning exactly how your business works, what customers demand from it and set KPIs for your social media communications against your core business objectives.
And we’re so much more than just a social media agency. We’ll amplify your brand too, with live events, traditional public relations as well as providing a complete digital marketing solution, including web design and build and search engine optimization.
Social Media Management
Our social media management activities include creating content, scheduling its distribution, monitoring its life online and creating engagement around it. On a daily basis, our teams interact with hundreds of individuals, helping you understand your audience and building relationships with your clients. Keeping track of all this information can be a burden if you do not have a dedicated team to help with that. Fortunately, we have what it takes to get it done and keep your business growing.
Content Creation
Social media has always been about sharing engaging content and moving people to spread it. However, you need to have engaging content in the first place before you can share it. Our dedicated team is able to do just that. They are mandated with producing emotionally charged content, whether its press releases or blog posts on a regular basis.
To keep your brand’s voice consistent, we develop a calendar to help us space out your content throughout the day and week while keeping engagement high at all times. This calendar also helps us to determine what content is lacking and make informed decisions based on these findings. By use of social media management software, we are also able to schedule your tweets and posts when they are most likely to be seen by followers in order to garner a larger number of likes and retweets.
Custom Social Media Campaigns
Social media engagement can take many forms beyond just posting and commenting. Running polls, surveys, adding coupons and using video and graphics to encourage engagement are other ways we keep your followers coming back. By breaking down the formal barriers of communication by utilizing polls, surveys and games in your social media engagement strategies, you are better able to determine what ticks with your audience and then tailor to adapt your messages using these methods to create and active and engaged following and keep participation on your social platforms high.
